Doing Business in Canada - CPMA

Doing Business in Canada - CPMA

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CPMA publishes recent AIRS updates relevant to the fresh produce industry on our website. Please note that, due to the numerous changes to the AIRS database, we encourage users to consult AIRS to view the most recent updates to the CFIA regulated food products and to obtain pertinent information. For those importers/brokers using the AIRS Verification Service (AVS), AVS currently reflects all updated AIRS information.

1.5.3 National and Regional CFIA Offices and Import Services Centers

CFIA operates the National Import Service Centre (NISC) in cooperation with the Canada Border Services Agency (CBSA).

The National Import Service Centre processes import request documentation/data sent by the importing community across Canada. Staff review the information and return the decision electronically to the CBSA, which then relays it to the client or the broker/importer.

The NISC staff handle telephone inquiries regarding import requirements for all commodities regulated by the CFIA and, when necessary, coordinate inspections for import shipments.

National Import Service Centre Hours of Operation: 7:00 a.m. to 03:00 a.m. (Eastern Time) By phone: Monday to Friday, from 7 am to 11 pm EST

By email: Every day, from 7 am to 3 am EST (Weekends and statutory holidays: email only)

Telephone: 1-800-835-4486 or 1-877-493-0468 (Canada or U.S.A.) 1-289-247-4099 (local calls and all other countries) Email: cfia.nisc-csni.acia@inspection.gc.ca Facsimile: 1-905-795-9658

Contact a Regional CFIA Office View the listing of Regional CFIA Offices

Section 6 Business Essentials

1.6.1 Do you need a Broker?

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